Privacy Policy

Effective Date: May 12, 2025

TwiZted (“we,” “us,” or “our”) operates https://www.twiztedmuzic.com/ (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Website. By using the Website, you consent to this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing/shipping details, or other information you provide (e.g., through contact forms, ticket purchases, or merchandise orders).
Non-Personal Information: Browser type, IP address, device type, and Website usage data collected via cookies or analytics tools.
User-Submitted Content: Comments, inquiries, or other content you submit.

2. How We Collect Information

We collect information:

Directly from you when you fill out forms, make purchases, or contact us.
Automatically through cookies, web beacons, or third-party analytics tools (e.g., Google Analytics).
From third-party services (e.g., payment processors like [Payment Processor]) when you complete transactions.

3. How We Use Your Information

We use your information to:

Process orders, deliver tickets, or ship merchandise.
Respond to inquiries or provide customer support.
Improve the Website’s functionality and user experience.
Send promotional emails or newsletters (with your consent; you may opt out at any time).
Analyze Website usage and trends.
Comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share it with:

Service Providers: Third-party vendors (e.g., payment processors, email services) who assist with Website operations, bound by confidentiality agreements.
Legal Compliance: If required by law, court order, or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Cookies and Tracking

We use cookies to enhance your experience, track usage, and deliver personalized content. You can manage cookie preferences through your browser settings, but disabling cookies may affect Website functionality. Third-party tools (e.g., Google Analytics) may also use cookies; see their privacy policies for details.

6. Data Security

We implement reasonable security measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may:

Request access to, correction, or deletion of your personal information by contacting [Insert Contact Information].
Opt out of promotional emails by clicking “unsubscribe” in our emails.
Disable cookies via your browser settings.

For users in certain regions (e.g., EU, California), additional rights may apply, such as data portability or objection to processing. Contact us for details.

8. Third-Party Links

The Website may link to third-party sites (e.g., social media, ticket platforms). We are not responsible for their privacy practices. Review their policies before providing information.

9. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect information from children. If you believe we have, contact us to remove it.

10. International Users

The Website is operated in [Your Country/State]. If you access it from outside this region, your information may be transferred to and processed in [Your Country/State], where privacy laws may differ.

11. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here, and significant updates may be communicated via email or Website notice. Continued use of the Website after changes implies consent.

12. Contact Us

For questions or to exercise your rights, contact us at [Insert Contact Information, e.g., email, phone, or mailing address].